nol Cards Balance Refund

You can get refund of the remaining balance from your nol card using the below steps:

• Enter your tag ID here
• Submit and Verify your personal details
• Select the method of refund (check below)
• Once entered all the details asked, click submit.
• Once your refund is approved, you will receive SMS in your registered mobile number.
• Your refund request will be processed and approved in 4 days.
• You cannot use your nol card after you apply for refund.

Note: You will not be able to apply for refund if you report the lost nol card before applying for refund. Because the card will be blocked automatically.

For more details, call 8009090

How to withdraw / redeem money from the nol card?

Possible ways to apply and get nol card refund

• Through Self service machines in all RTA Happiness Centres
• nol ticket vending machines
• nol ticket office

Documents required to apply for nol card refund

• nol card tag ID
• Alternative nol card if you want to transfer the amount from one card to another
• Registered mobile number

Service charge/cost to get nol card refund 

• There will be a service fee of 2.5% or AED 5 for getting cash refund. You will get cash refund after 60 days from the approved date.
• No service fee is applicable to transfer the balance from one card to another.

Processing time to get nol card refund

It will take 4 working days to be approved through the system and 15 minutes through the website (online).

How to report the lost nol card immediately?

Check nol Cards Balance

You can check the nol card balance in the above link.